Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Crazy Time Online, we believe that online gaming should be enjoyed as entertainment only. Games of chance are unpredictable, and there is no guaranteed way to win money. Never gamble with money you cannot afford to lose, and never view gaming as a way to earn income or solve financial problems.

Please gamble responsibly and within your means. If you find yourself struggling to control your gaming habits, help is available.

Age Verification

Online gaming is only for individuals aged 18 years or older (or the legal age of majority in your jurisdiction). We are committed to preventing underage gambling.

You must verify that you are at least 18 years old before playing. If you are under the legal gambling age, you are prohibited from accessing our services.

Warning Signs of Problem Gambling

If you experience any of the following signs, you may be developing a problem with gambling:

• Constantly thinking about gaming or previous gaming experiences
• Gambling with increasing amounts of money to achieve the same excitement
• Repeatedly trying to cut back or stop gaming without success
• Feeling restless or irritable when attempting to reduce or stop gaming
• Chasing losses by returning to play in an attempt to win back money
• Lying to family, friends, or professionals about the extent of your gaming
• Jeopardizing or losing important relationships, education, or career opportunities due to gaming
• Relying on others to provide money to cover gaming losses
• Using gaming as a way to escape problems or regulate mood
• Experiencing physical symptoms such as anxiety, insomnia, or stress related to gaming

If you recognize any of these signs in yourself or someone you know, please reach out for support immediately.

Self-Help Tools & Controls

We provide tools to help you maintain control of your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly). Once you reach this limit, you cannot deposit further funds until the period resets.
• Loss Limits: Set a maximum amount you are willing to lose during a gaming session or time period. When you reach this limit, your account will be temporarily restricted from further play.
• Reality Checks: Enable reminders that will periodically notify you of the time spent and money wagered during your gaming session.
• Self-Exclusion: If you feel that you cannot control your gaming, you may choose to self-exclude from your account for a specified period (ranging from days to years). During this time, you will not be able to access your account or place bets.
• Account Closure: You can request permanent closure of your account if you wish to stop gaming entirely.

To access these tools, please visit your account settings or contact our customer support team. We encourage all players to utilize these features as part of responsible gaming practice.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, the following organizations offer confidential support and assistance:

International & Regional Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free and confidential support for problem gambling in the UK.
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  Self-exclusion service across all UK-regulated online gambling operators.
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Free counseling and support services for problem gambling.
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Education and support for problem gambling in Canada.
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  The National Problem Gambling Helpline: 1-800-522-4700 (available 24/7)
• Bundeszentrale für gesundheitliche Aufklärung (BZgA) (Germany)
  Website: www.bzga.de
  German federal center for health education with problem gambling resources.

South Asian & Bangladesh Resources

While dedicated national gambling support organizations may be limited in Bangladesh, the following international resources can be accessed:

• Gamblers Anonymous International - Online meetings and support groups available globally
• International helplines: Consider reaching out to regional mental health services or counseling organizations that address behavioral addictions

If you are in Bangladesh and require immediate mental health support, please contact local healthcare providers or emergency services.

Take Action Today

If you believe you or someone close to you has a gambling problem, please seek help immediately. Problem gambling is a treatable condition, and reaching out is the first step toward recovery.

Do not wait. The longer a gambling problem persists, the more severe its impact can become on your finances, relationships, and mental health.

• Contact one of the support organizations listed above
• Use our self-exclusion or account closure features
• Speak with a trusted family member or friend
• Seek professional counseling or therapy

You are not alone. Help is available.

Our Commitment

We are committed to providing a safe and responsible gaming environment. If you have questions about our responsible gaming practices or need assistance accessing our self-help tools, please contact our customer support team at any time.

Your wellbeing is our priority.